COMPUTERIZED INFORMATION SYSTEM FOR SMALL BUSINESS ENTERPRISE (CASE STUDY TEXACO FILLING STATION)
- Project Research
- 1-5 Chapters
- Abstract :
- Table of Content:
- Reference Style:
- Recommended for : Student Researchers
- NGN 5000
Background of the Study
The last two decades of the twentieth century saw the creation of a completely new global marketplace which established a new foundation for the twenty-first century global economy (Javalgi and White 2012). This economy has not only accelerated global trade competition, but it has also increased the need to access relevant business information. As a backdrop to the broader theme of this thesis - and in order to provide sufficient background for this study - it is important to examine the contemporary business trends in a global context.
For millions of companies throughout the world, whether large or small, conducting business, globally, is now imperative. In this era of globalisation, the international marketing of services has become a topic of discourse for various constituencies, including governments, private enterprises, academics, and individuals, alike. According to Sharma and Bhagwat (2016), recent research findings suggest that information flow is the bloodline of any business-operating unit irrespective of its size and the scope of its operation. In the present customised and globalised business environment, where geographical distances are of no consequence to customer-supplier relationships, an organisation's competency in information systems (IS) has become one of the key measures of its survival (Sharma and Bhagwat 2016). There is emerging consensus that, globally, businesses are growing faster than ever before. Rising trade and investments are creating national wealth and consumer affluence especially in developing countries. A convergence of tastes and preferences of consumers across the globe is increasing demand for global brands and services. Technological advancement especially in information technology is making the world more and more borderless and increasingly competitive.
Access to quality business information is essential for conducting business. However, access to quality business information, to a large extent, is dictated by the existence and exploitation of effective business information systems and services by business entrepreneurs. China for instance, provides a lesson and success story of the effective exploitation of a business information system and service. In China, the development of BOTIS (British Overseas Trade Intelligence Services) and other interventions has resulted in an efficient provision of information related to companies, products, markets, business opportunities and technical data for business communities, worldwide (Drew 2015:57). The provision of business information has facilitated trade and business operations and created multiple employment opportunities. Undeniably, different nations’ economies are becoming more and more economically interdependent creating a dominant, powerful economic force in which individual nations might not be as potent as they are collectively.
There are a vast number of information services available, today, and it is a recognised fact that information is a crucial element in any successful market economy (De Lange, Britz, Boon and 2013). Information is a major resource that businesses require for monitoring environmental trends, products, services, markets, regulations, customers; for forecasting future events; for countering competitors’ strategies; and for developing new products (Ikoja-Odongo 2012:5). The success or failure of business activities depends on how information is handled and utilised (Nigeria, Ministry of Planning and Economic Development 2018:18). For company like Texaco Filling Station, this implies that for progress, there calls for the timely provision and use of quality information.
Statement of the Problem
According to Shokane (2013), information is a crucial resource in gaining a sustainable, competitive advantage for modern business enterprises. Despite this importance and the structural changes in economic development in Nigeria, Texaco Filling Station operates in a business environment characterised by fragmented and incomplete information where an awareness of markets, technology, policies, regulations and finance is limited. There is no meaningful information system in place to facilitate efficient and effective access to business information by business enterprises. Traders and other small companies are simply “out of the loop” in developing strategic business relationships that occur more frequently.
An interview with the boards of the company established that the majority of business enterprises depended on “word of mouth” and “paper/pen method”. They did not have any meaningful mechanism for accessing relevant information on business resources without hassles. The problem of access to quality business information is, generally, attributed to poor information systems. These poor information systems and services have necessitated a study to investigate and to propose an appropriate business information system design for Texaco business enterprises. The proposed system curbs the problem of data management, storage and finance management.
Aim and Objectives of the Study
The main aim of this study is to design a computerised system for small business enterprise using Texaco Filling Station as the case study. To achieve the stated aim, the following specific objectives were laid out:
- Design using web based technologies an information system to manage the sales of Texaco Filling Station
- Make the system interfaces easy to use with proper navigation and search tool for easy search of sales history information
- Implement a financial management system to analyse profit and loss of the company
- The system should be secured enough and be able to give information to only authorised users irrespective of their location
Related Project Materials
The impact of integrated ethical marketing on customer purchase behavior and product quality perception: A study of a luxury brand in Kano, Nigeria.
Background of the study
Integrated ethical marketing involves the cohesive implementation of ethical practices acr...
An assessment of ethical challenges in digital advertising on consumer perception: A study of an online service in Kano, Nigeria
Background of the study
Digital advertising has revolutionized the way companies promote their services, particularly fo...
An examination of land tenure systems and economic development in Akure South Local Government Area, Ondo State
Background of the study
Land tenure systems are pivotal to shaping the economic trajectory of regions, particularly in are...
An Appraisal of Maternal Knowledge and Attitudes Towards Childhood Immunization in Bauchi State
Background of the Study
Maternal knowledge and attitudes play a crucial role in the...
An Exploration of the Role of Governmental Accounting in Improving Fiscal Discipline in Lamurde LGA, Adamawa State
Background of the Study
Fiscal discipline refers to the ability of governments to control spending, prioritize investments, and avoid exc...
An Assessment of the Impact of Exclusive Breastfeeding Education by Nurses on Infant Health Outcomes in Kano State
Background of the Study
Exclusive breastfeeding (EBF) for the first six months of an infant’s life is widely recommended by global...
THE ROLE OF TIME MANAGEMENT IN ADMINISTRATIVE EFFECTIVENESS
THE ROLE OF TIME MANAGEMENT IN ADMINISTRATIVE EFFECTIVENESS
Abstract: This study aims...
The Impact of Ethnic Identity on Voter Preferences: A Case Study of Doma LGA, Nasarawa State
Chapter One: Introduction
1.1 Background of the Study
Ethnic identity is a significant factor influencing political behavior in...
An Assessment of Suicide Ideation and Risk Factors Among Young Adults in Katsina State
Background of the Study
Suicide ideation refers to thoughts about taking one's own life, and it is a critical mental health issue tha...
An evaluation of maintenance charge policy reforms on reducing operational costs in banking: a case study of Stanbic IBTC Bank Nigeria
Background of the Study
Maintenance charge policies play a crucial role in determining the operational efficiency and cost...
